KNOW VERY WELL THE TYPE OF CUSTOMERS YOU CAN ATTRACT. IDENTIFY IDEAL CLIENT FIND OUT RESIDENCE KEEP A CUSTOMER DIARY FOR THEIR SIGNATURE ,SUGGESTIONS AND COMMENTS. KNOW THEIR BIRTHDAYS, ANNIVERSARIES ETC., GIVE SPECIAL IMPORTANCE FOR EVERY CUSTOMER. DEAL POLITELY AND CALMLY. USE TACT AND DIPLOMACY. GIVE SPECIAL IMPORTANCE FOR EVERY CUSTOMER . ATTENTION TO THEIR NEEDS WITH PROPER CARE. BUILD GOODWILL TO MAKE THEM REPEAT CUSTOMERS. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx